In February 2019, SFU researchers collaborated with scientists from the Swiss Federal Laboratories for Materials Science to 3D print wireless Internet-of-Things (IoT) sensors. The new prototype, named “3D sustainable sensors,” is built from wood-derived cellulose materials, instead of the petroleum-based plastics that are common in most electrical devices. IoT systems utilize web-powered technologies that “collect, send and act on data they acquire from their surrounding environments using embedded sensors, processors and communication hardware,” according to an article written by Design and Development Today. Dr. Woo Soo Kim, a mechatronic systems engineering professor at SFU and a Brain Pool Fellow selected…
Continue reading
By: Nathaniel Tok, Peak Associate Customer satisfaction affected by use of pronouns SFU Business professor Brent McFerran believes that customer service training is teaching staff the wrong way to address customers. McFerran’s study, published in the Journal of Marketing…
Continue reading
