Scientists look at communication for education and for emergency purposes

SFU researchers examine the reach of their Twitter and future of 911 video-calling

SFU scientist examines her Twitter followers

As a conservation and marine ecology professor at SFU, as well as an active user and science communicator on Twitter, Isabelle Côté was particularly interested in knowing “if my followers are mainly scientists or non-scientists – in other words was I preaching to the choir or singing from the rooftops?”

    Côté worked with Emily Darling, a PhD student, and analyzed the Twitter accounts of more than 100 ecology and evolutionary biology faculty members from various academic institutions in 11 countries. By determining if the followers of these faculty members were other scientists, classified as “inreach,” or members from a non-scientific field, classified as “outreach,” Côté and Darling found that around 55% of followers were other scientists.

    However, Côté and Darling also found that when the number of followers went beyond the threshold of around 1000 followers, the fields that the followers were in became more diverse. As Côté and Darling discuss in their article, this in turn would enable the messages of these faculty members to reach a wider audience noting that there is “a lot of room for scientists to build a social media presence and increase their scientific outreach.”

 

Researchers look into design consideration of video-calling for 911

SFU’s Dr. Carman Neustaedter, an associate professor in the School of Interactive Arts and Technology, took on the challenge of implementing video calling in the emergency response system. Since the 1960s, 911 services have been accessed by North Americans via a telephone call.

    In collaboration with the University of Calgary and Microsoft Research, the team led by Neustaedter explained that “[we] see a huge need but also a really challenging design space.

    “We need to think about emergency video calling along a continuum of visual modalities, ranging from audio calls accompanied by images or video clips, to one-way video streams to two-way video streams, where camera control and camera work need to be carefully designed,” Neustaedter stated.

    By collecting data from three 911 call centres, the researchers were able to observe work practices, listen to 911 calls, and conduct interviews with 911 operators. While concerns about the ability for the 911 operator to control the call and potential work stress and post-traumatic stress disorder arising from viewing difficult scenes were expressed, the researchers also heard that video calling could make it easier for the 911 operator to understand the situation.

    For those responsible for creating the design space for future emergency calls, this research will be very informative.  

Was this article helpful?

LEAVE A REPLY

Block title

Metro-Con brings horror legends and cosplay to Convocation Mall

Something wicked came to SFU Convocation Mall the weekend of October 16–18, and that something was Metro-Con. The annual pop-culture convention “hosts celebrities and influential people in film, books, animation, entertainment, and more,” according to the Metro-Con website.  The convention featured many attractions and events, with daily opportunities for fans to meet celebrity guests and listen to panelists speak. On Friday, a Stars of Cosplay event brought five BC-based cosplayers to the main stage, including Dragonmight, a cosplayer who advocates for “mental health and suicide prevention awareness,” according to their Instagram. In the evening, an after-hours kickoff party took place, one of two Metro-Con After Dark events that weekend.  On Saturday at 5:30 p.m., the cosplay contest ensued at the main stage, the Diamond Family Auditorium....

Read Next

Block title

Metro-Con brings horror legends and cosplay to Convocation Mall

Something wicked came to SFU Convocation Mall the weekend of October 16–18, and that something was Metro-Con. The annual pop-culture convention “hosts celebrities and influential people in film, books, animation, entertainment, and more,” according to the Metro-Con website.  The convention featured many attractions and events, with daily opportunities for fans to meet celebrity guests and listen to panelists speak. On Friday, a Stars of Cosplay event brought five BC-based cosplayers to the main stage, including Dragonmight, a cosplayer who advocates for “mental health and suicide prevention awareness,” according to their Instagram. In the evening, an after-hours kickoff party took place, one of two Metro-Con After Dark events that weekend.  On Saturday at 5:30 p.m., the cosplay contest ensued at the main stage, the Diamond Family Auditorium....

Block title

Metro-Con brings horror legends and cosplay to Convocation Mall

Something wicked came to SFU Convocation Mall the weekend of October 16–18, and that something was Metro-Con. The annual pop-culture convention “hosts celebrities and influential people in film, books, animation, entertainment, and more,” according to the Metro-Con website.  The convention featured many attractions and events, with daily opportunities for fans to meet celebrity guests and listen to panelists speak. On Friday, a Stars of Cosplay event brought five BC-based cosplayers to the main stage, including Dragonmight, a cosplayer who advocates for “mental health and suicide prevention awareness,” according to their Instagram. In the evening, an after-hours kickoff party took place, one of two Metro-Con After Dark events that weekend.  On Saturday at 5:30 p.m., the cosplay contest ensued at the main stage, the Diamond Family Auditorium....